Privacy Policy

This privacy policy (the “Privacy Policy”) sets out the information Kratos collects when you use our websites or our mobile app. It also explains how we use or share this information and how we enable you to manage your privacy controls as well as your rights in connection with our services.

What information do we collect?

We collect information about you, including information that may directly or indirectly identify you, if you choose to share it with us. Such information incudes basic account information such as your name, email address, date of birth, gender, username and password. We also collect information related to your usage of our services and geo-location data to personalise our services and recommendations. We do not collect geo-location data without your explicit consent or when you are not using our website or mobile app. You can turn off the sharing of geo-location data at any time through the settings on your device.

We may also receive information pertinent to you from partner organisations; such information is subject to the privacy policies of the relevant organisations.

Account, Profile, Activity, and Usage Information

We collect basic account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our services. We also use this information in order to respond to your queries and feedback.

We also collect your activity and usage information when you interact with our services. This information is used to tailor the relevance of features that our service provides.

Content You Share

We gather information from the content you share on our platform.

Third-Party data

You may log in to Kratos using accounts you create with third-party products and services, such as Strava, Fitbit, Facebook, Google, or Apple. If you access Kratos with third party accounts, we collect information that you have agreed to share (e.g. Account, Profile and activity information defined previously). This information is collected by the third parties and is provided to us under their privacy policies.

Credit Card and Other Payment Information

When you pay for Kratos services, we use specialist payment services providers to process your payment. Payment information that you provide is not seen, processed or stored by Kratos. We only share information that is required for the purposes of processing the payment with these providers.

Inferred Information

We may infer information from the data that is shared by you and use it to make recommendations that are personalised to you.

Payment Information

When you make a payment on Kratos, you may provide payment information such as your payment card or other payment details. We use Payment Card Industry compliant third-party payment services and we do not store your credit card information.

Cookies

We collect technical information and also use cookies when you access or use Kratos. This technical information includes device and network information, cookies, log files and analytics information. We provide further detail on the use of cookies in our Cookie policy. You have the ability to stop the use of cookies for marketing or purposes that are not relevant to the technical operation of our service.

Sharing your Information

We do not sell information that is specific to you. For some of our services, we need to share your personal information with sports specialists. We will share such information only with your explicit consent.

We anonymise and aggregate information across our user base to undertake statistical analysis. We may share such aggregated information with sports specialists and other organisations related to sports and athletics.

Storing your Information

We take reasonable steps to protect the information that we store. Such steps are determined by the sensitivity of the information. All sensitive information is encrypted using industry best practice. This applies to information in transit over networks as well as storage on our servers.

Legal Requirements

We may preserve and share your information with law enforcement, public or governmental agencies, such disclosure is required by the law or reasonably necessary to comply with it. This includes actions required to respond to court orders, warrants, subpoenas, or other legal or regulatory process.

Country of Operation

We operate our services from infrastructure located in the United Kingdom. When you use our services, information will be transferred, processed, and stored in the United Kingdom.

Deletion of Information

We are required by law to retain certain information for legally specified durations. All your personal information that is not subject to such retention requirements will be deleted when you close your Kratos account. You can close your Kratos account at any time.

Modifications to Privacy Policy

Kratos Ltd. reserves the right to modify this Privacy Policy at any time. We encourage you to review it frequently to ensure that you are satisfied with the terms of our privacy policy as applicable.